Terms of Service
Welcome to Raviel Prime Market! By shopping with us, you agree to the terms below. Please read these carefully. We strive to deliver an excellent experience for every customer.
1. Using Our Website
- Our site and services are for personal, non-commercial use unless otherwise agreed upon.
- Do not use our website for any unlawful or prohibited purpose.
- All product images, descriptions, and prices are provided in good faith. If you spot an error, let us know so we can fix it promptly.
2. Orders & Payments
- Orders are confirmed only after successful payment or, for COD, after our team verifies your details.
- We reserve the right to cancel or refuse orders if we detect suspicious activity or if products become unavailable.
- Prices and promotions are subject to change without notice, but we'll always honor the price at the time your order is placed.
3. Delivery & Pick-Up
- We deliver within Labason and nearby areas as indicated on our website. Delivery times are estimates and may vary due to unforeseen circumstances.
- It is your responsibility to provide accurate delivery information. Missed deliveries due to incorrect details may result in additional charges.
- If you choose to pick up your order, please do so within the agreed time frame to ensure product freshness.
4. Returns, Exchanges & Refunds
- For return and refund procedures, please see our Refund Policy.
- Certain items, like perishable goods, may have specific restrictions.
5. Privacy & Security
- Your privacy is important. For details on how we collect and use your information, view our Privacy Policy.
6. Changes to Terms
- We may update these terms occasionally. Any changes will be published on this page. Your continued use of our services signifies your acceptance of these terms.
7. Contact Us
If you have any questions about these terms, please contact us:
- Email: admin@ravielprime.com
- Phone: +63 962 166 0151
Raviel Prime Market is dedicated to transparency and customer care. Thank you for trusting us for your daily needs.